The process of looking for a courier service in MA can seem overwhelming. You have to find a company that fits all of your needs, from budget to the ability to ship specific items or large quantities. When you find a company that meets your criteria, it’s understandable that you would want to end your search and hire them on the spot. However, it’s beneficial to spend a little extra time getting to know the company.
Have you found a courier service in MA that meets your needs? Here’s what you should check to ensure they’re up to the task.
Testimonials
Start by looking into what other people have to say. Go to the company website and see if they have a section for testimonials. You probably aren’t going to find any negative information here, but it’s a good place to start. Next, you should look at some review aggregators, like Yelp or Google. If you can, reach out to previous customers to ask them about their experience. You’ll get a more complete picture than you can from an online review.
Certifications and Insurance
If the testimonials look good, it’s time to check the company’s certifications and insurance. Shipping some items will require specific certifications from the state or other organizations, so it’s vital to check these things. You should also ask the courier company about their insurance coverage and what circumstances their policies cover.
The Test Run
Once you’ve collected all the information you need, it’s time for a test run. Schedule a delivery for your business and find out for yourself what level of service they provide. If you’re satisfied with the service, you can work out an agreement with your business or add them to your (virtual) Rolodex so you know who to call next time. On the other hand, if you’re not happy with the service, it’s time to keep looking.
Courier Service in MA | Fleet Couriers
When you work with Fleet Couriers, you’ll always be satisfied with our level of service. We offer same-day delivery, routine deliveries, medical courier services, and much more. Get in touch with our team today for more information.