Many of us remember putting a package in the mail or dropping it off with a delivery service and then having to trust that it would arrive at its destination. Now, every online order and sent package comes with a tracking option. This feature has transformed how we think about shipping. If it’s had a significant impact on shipping in general, just think about what it’s done for courier services. Our team at Fleet Couriers has provided courier service in Boston for decades, and we’ve embraced new technologies to provide our customers with the highest quality service.
How has technology changed courier services in Boston? Here’s how we’ve embraced technology to provide better service to our customers.
GPS and Accuracy
Now that all our vehicles are equipped with GPS technology, we know where all our drivers are at all times. Our drivers and dispatchers regularly communicate with each other, but now we can let our customers know exactly where their deliveries are without having to check in with the driver. If a customer requests an update, we can check which driver picked up their shipment to provide an accurate delivery estimate.
GPS also helps us provide our drivers with the best delivery routes. We all know that Boston-area traffic can be unpredictable, and a route you thought would be clear can become congested with little to no warning. Between traffic maps and GPS tracking, dispatchers can keep an eye on traffic patterns and reroute drivers as necessary.
Efficient Delivery
Accuracy leads to efficiency. Tracking technology shows us where our drivers are, enabling us to make decisions quickly and efficiently. For example, if a customer requests a pickup with rush delivery, we can quickly identify which driver is in the best position to pick up and deliver the item. Same-day delivery is one of Fleet Couriers’ key services, so efficiency is essential. We understand that your business depends on our drivers and dispatchers coming through for you. We employ useful technology and years of experience to deliver the highest quality service possible.
Fleet Couriers | Courier Services in Boston
Fleet Couriers provides efficient and affordable courier services in Boston for businesses across multiple industries. If you need a reliable courier service, get in touch with our team to request a quote.