MA Courier Service FAQ: What Does Your Courier Need to Know?

Posted on September 7, 2024

courier service ma

If you’ve never used a courier service in MA before, you might not know what you need to tell the courier company. When you contact Fleet Couriers to set up a delivery, you’ll need to provide certain information. If you’re not ready for the questions, it can seem a bit overwhelming, so it helps to have the answers ready. Knowing what to expect will help the process go smoothly, both for you and your courier.

 

To ensure you’re ready for your delivery, here is an overview of the information your MA courier service needs before picking up your package.

 

Company Details

First, we’ll need some basic information about your company. These details include your company name and the name of the person the courier will be dealing with. We should have that person’s phone number in case the courier needs to contact them for further details or clarification.

 

Pick up and Delivery Information

Naturally, we’ll need to know where we’re picking up the package from and where we’re delivering it. However, we’ll need a bit more detail than a couple of addresses. If there are multiple buildings or entrances at the address, we need to know exactly where the courier needs to go. We also need to know what time we can pick up the package and when we need to deliver it. This information helps us plan our delivery routes so everyone’s packages arrive on time.

 

Package Information

We also need details about the package itself. We’ll need to know an inventory of the items we are delivering so we can ensure we don’t miss anything. If you are sending more than one package, the courier needs to know how many packages there are and the dimensions of each. These details help us determine what vehicle to send so we have enough space to transport everything safely.

 

Any Additional Details

After we get answers to all our standard questions, we need to know if there are any other details or special instructions we should know. For example, is the entrance to your building hard to find for someone who’s never been there before? Is there a specific person or department we need to ensure receives the delivery? What should we do if the specific recipient is unavailable? Anything you can tell us will help us ensure your delivery goes as smoothly as possible.

 

Contact our team at (800) 734-9309 to learn more about our MA courier service or receive a quote.