When you need to choose a courier service to work with your company, how can you decide which is right for you? Take a look at our guide to what a courier service should offer, and what to look for in choosing a service.
Make sure the courier is insured or bonded. This gives you extra security to know that your deliveries will be safe, no matter what happens.
Customer service should be number one. A good courier service will make you feel comfortable with trusting them and will be available to answer any questions or concerns you have before, during, or after delivery.
The courier should be transparent in their policies. You don’t want to deal with hidden fees or unexpected delays because of the fine print. A trustworthy service will let you know all the details upfront.
Read reviews before making a selection. Past customers are always the most honest about a service. If the courier you’re considering has questionable reviews, you might want to think about someone else.
Meet the staff. Are there enough people on hand to manage any emergency deliveries? You may not have notice before something needs to be sent—so make sure your chosen courier has the resources to handle it.
The courier staff should have a professional image. The staff should look presentable and wear uniforms. You don’t want just anyone showing up and taking your packages—a uniform shows you who you can trust.
Know how to contact the service. If there’s an emergency, you should be able to pick up the phone and reach the courier with one call. You don’t want to wait around for an entire night or weekend before they respond!
Ask how fast the service will be. If you’ve got time-sensitive materials to deliver, then your courier should be able to deliver them promptly.
Ask how they can handle special requests. Do you have medical deliveries or other sensitive items? You need a courier service that is qualified and equipped to deliver them.
Contact Fleet Couriers today to learn how we can help you with your next delivery. We can answer all your questions, so you’re sure that you’ve made the right choice!
For all your delivery needs contact the team at Fleet Couriers by calling (800) 734-9309.